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The '''Soft Systems Methodology''' (SSM) was born out of research conducted at Lancaster University where scientists attempted to apply Systems Engineering approaches to solve “management/business problems”. In other words, they tried to apply a [[Hard Systems approach]], but it failed simply because the <u>different stakeholders have divergent views on what constitutes the system, the purpose of the system and, therefore, the problem</u>. | The '''Soft Systems Methodology''' (SSM) was born out of research conducted at Lancaster University where scientists attempted to apply Systems Engineering approaches to solve “management/business problems”. In other words, they tried to apply a [[Hard Systems approach]], but it failed simply because the <u>different stakeholders have divergent views on what constitutes the system, the purpose of the system and, therefore, the problem</u>. | ||
The key players in the development of the SSM are Peter Checkland [1999] and Brian Wilson [2001]. | The key players in the development of the SSM are [[Peter Checkland]] [1999] and [[Brian Wilson]] [2001]. | ||
Checkland and Wilson also developed a set of tools to help users carry out the steps: | Checkland and Wilson also developed a set of tools to help users carry out the steps: |