Soft Systems Methodology: Difference between revisions

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The '''Soft Systems Methodology''' (SSM) was born out of research conducted at Lancaster University where scientists attempted to apply Systems Engineering approaches to solve “management/business problems”. In other words, they tried to apply a [[Hard Systems approach]], but it failed simply because the <u>different stakeholders have divergent views on what constitutes the system, the purpose of the system and, therefore, the problem</u>.
The '''Soft Systems Methodology''' (SSM) was born out of research conducted at Lancaster University where scientists attempted to apply Systems Engineering approaches to solve “management/business problems”. In other words, they tried to apply a [[Hard Systems approach]], but it failed simply because the <u>different stakeholders have divergent views on what constitutes the system, the purpose of the system and, therefore, the problem</u>.


The key players in the development of the SSM are Peter Checkland [1999] and Brian Wilson [2001].
The key players in the development of the SSM are [[Peter Checkland]] [1999] and [[Brian Wilson]] [2001].
 
who through “action research” were able to put together a practical and pragmatic approach to the identification and solution of “soft” ill-defined problems. This methodology was more than just a process;


Checkland and Wilson also developed a set of tools to help users carry out the steps:
Checkland and Wilson also developed a set of tools to help users carry out the steps:

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